(WASHINGTON) — The IRS will require some 46,000 employees to work without pay throughout the upcoming tax season to ensure returns are processed and refunds are mailed, the agency announced Tuesday in an updated plan for the government shutdown. That represents almost 60 percent of its 80,000-person workforce.
And while the IRS will be adding staff to answer some questions via telephone “in the coming days,” the agency said, it’s warning Americans to expect “heavier call volume” and “longer wait times.” Walk-in assistance centers also will remain closed, including those offices intended to help people who are victims of identity theft and are required to visit an IRS office to establish their identity.
What will remain in effect is the requirement that people pay their taxes on time, although the agency said it won’t conduct any audits during the spending lapse.
“During this period, the IRS reminds taxpayers that the underlying tax laws remain in effect, and all taxpayers should continue to meet their tax obligations as normal,” the IRS wrote on its website. “Individuals and businesses should keep filing their tax returns and making payments and deposits with the IRS, as they are required to do by law.”